Morses rang me personally up an got my bank details and just took about 2 times also it could be up to 28 days though they advised

I need to be when you look at the minority then cus they’ve had my bank details since Monday and We continue to haven’t gotten my payment 😫

Sara, ive received my final reaction from provident offering ВЈ16, 500 it was for 31 loans from 2007 to 2015 whenever I cleared them down this was at line using what fso advised when I had formerly just been granted 4 loans i january while the compensated me personally just under ВЈ4600 After tax therefore took it to ombudsman, i dont mean to sound ungrateful its a great quantity but appears low if I happened to be compensated that in January for 4 loans, any suggestions??

Sara (Financial Obligation Camel) says

had been the 4 loans upheld larger loans? these 31 loans, are you experiencing a summary of them and how much interest you paid in it? exactly how much associated with the 16500 is “8% statutory interest”, have actually they said?

The loans upheld were as follows i dont have interest amunts simply the information on loans ВЈ200 ВЈ900 ВЈ800 ВЈ200 one other lians had been all which range from ВЈ100 to ВЈ1900 being the greatest and a ВЈ1700 one i paid them Off im full simply not the attention details

The redress ВЈ9863

We have all details of past redress too im just extremely disoriented about any of it all

Sara (Financial Obligation Camel) says

It is advisable to ask Provident for a listing of your loans additionally the interest you paid for each, thats the best way to exercise in the event that redress ВЈ9863 is proper.

Hi thanks il try calling them before chq comes i’ve an overall total of most loans ВЈ13, 940 thays maybe maybe not like the 4 refunded already all of the times they certainly were taken and settled simply not the attention, the past redress wasВЈ3023, and ВЈ2152 interest for 4 loans , do u think it seems appropriate in your viewpoint sara before a stone the ship

Sara (Financial Obligation Camel) says

I’m sorry We can’t imagine. If that loan ended up being refinanced early, you could have paid really interest that is little. However some of these loans do sound big and this is well worth considering.

However you aren’t “rocking the boat” you paid on each loan– it is absolutely reasonable to ask for the details of the interest. And in the event that you look at that and realise it can total up to the existing offer, then you definitely simply inform them it is fine.

Can anybody please advise? We began my Provident claim back in July this current year, got my selection of loans, pretty quickly, In Sept they contacted us to state that We could contact the FOS, that we did, On Oct 14th i acquired this response through the FOS, but i do want to understand, shall We simply have fun with the waiting game or do i have to contact the FOS? Will it be simply an instance of waiting mine up for them to get around to picking.

Many thanks for the information you delivered us. I’m sorry we’ve maybe not held it’s place in touch with you sooner.

Like numerous organisations adjusting towards the Covid-19 outbreak, we’re needing to work differently. When it comes to security of y our staff, plus in line with government guidance, our instance handlers are a home based job and we also don’t have a lot of access to your workplace.

Our company is getting letters, but you can find delays in starting and replying for them. So be sure to just send us upload by phone or email if you can’t contact us.

We’ll be in contact when we could. For the time being, that https://installmentloansite.com/installment-loans-ar/ you need our help more urgently – please call us to let us know if you’re experiencing severe ill-health or financial hardship – or your particular circumstances mean.

Simply wait now. It took me personally 4 months them contacting me informing me a case handler had picked up the case from me contacting the Financial Ombudsman to. I’m just looking forward to my cheque from their website now but I made my grievance to provident at the conclusion of January so all in every its taken me personally 9-10 months to make it to cheque phase. From whining, passing to ombudsman. Ombudsman using it on, ombudsman contacting provident, provident telling them they’ll spend up and provident delivering me personally a letter aided by the numbers of simply how much they’re investing. I really hope this can help.

Many thanks Julie.

Hoping you will get your cheque extremely quickly … enjoy … and Stay secure.